WhatsApp Marketing was never more affordable
- ✓ Realtime Chat
- ✓ Teams, Roles & Permissions
- ✓ Bulk Broadcast Messages
- ✓ Auto Assign Conversations
- ✓ Customer Management
- ✓ Rich Multimedia Support
- ✓ Auto Reply Messages
- ✓ Quick Replies
- ✓ Files Manager
- ✓ One Customer to Multiple Agents
- ✓ Private Messages within Teams
- ✓ Interactive Buttons Based Messaging
How Pricing Work
WhatsApp pricing is calculated based on Meta's conversation-based.
WhatsApp Business API Conversational Cost Pricing
WhatsApp Charges Additional Cost per Conversation
User Initiated Conversation
Whenever a business replies to a user within the 24 hour customer service window, that message initiates a user initiated conversation
Business Initiated Conversation
A Conversation that initiates from a business sending a user a message outside the 24-hour customer service window.
Example 1
Opening a marketing conversation inside a service conversation.
A service conversation is opened at 9:31 when a business response to a customer message is delivered. A marketing template is delivered while this service conversation is still open at 4:30. This opens a separate marketing conversation. The result is one charge for a service conversation and one charge for a marketing conversation.
Example 2
Opening a utility conversation inside a marketing conversation.
A marketing conversation is opened at 3:40 when a marketing template message is delivered. Later, with the marketing conversation still open, a utility template is delivered at 6:00. This opens a separate utility conversation. The result is one charge for a marketing conversation and one charge for a utility conversation.
Example 3
Two templates of the same category result in only one conversation charge.
A utility conversation is opened at 9:00 when a utility template message is delivered. Later, with the utility conversation still open, another utility template message is delivered at 11:00. There is no new conversation charge because the template category used within the open conversation window did not change. The result is one utility conversation charge.
Example 4
One template with both utility and marketing content.
A template that includes content that is both utility and marketing based on our template guidelines is delivered at 11:59. Whenever marketing content is identified in a template, the template will be categorized as marketing. The result is one marketing conversation charge.
Online Course Creation
Empowering educators: Transforming knowledge into engaging online courses for limitless learning.
Graphic Designing
From concept to creation: Elevating brands through stunning visuals and impactful design solutions.
Website/App development
Crafting digital presence: Sleek design, seamless functionality. Your vision, our expertise.
Social Media Advertising
Elevate your brand’s presence: By
Targeted strategies, compelling content, measurable results.
Common Queries Regarding Pricing
When you send a notification to your customer via WhatsApp Business platform, they are chargeable if your customer does not reply within the last 24 hours. The charges depend on the country code of your customers’ WhatsApp account.
Another thing to keep in mind is that if you have a number that is already being used with the WhatsApp Business API then it can be migrated to out site
